F/T Open Position Available at Herzog Law

At Herzog Law Firm, we pride ourselves on providing an excellent client experience. We are looking for an organized and attentive Scheduler / Client Service Representative to join our Albany office. The Scheduler / Client Service Representative will play a pivotal role in keeping the firm running efficiently. The ideal candidate is organized, diligent, and can work both independently and as part of a team. This is a challenging role with varied responsibilities and an opportunity for career advancement.

Responsibilities for Scheduler / Client Service Representative:

  • Client Interface - Communicate with clients in person, over the phone and via email.

  • Calendar Management - screen, direct, and prioritize attorney appointments.

  • Perform client intake – setup and track receipt of related documentation.

  • Data Management – enter client/referral intel into database.

  • Produce reports and perform other administrative tasks.

Required skills and qualifications:

  • Experience working in a fast paced-environment.

  • Excellent verbal and written skills.

  • Strong organizational skills.

  • Excellent attention to detail.

  • Relationship building skills and adaptability.

Competitive salary and benefit package.

Brittany Lawton